Members' guide ยท Getting started

Finding a community near you

From the global community, find a community near you and ask to join it, be told when one starts near you, or start one yourself.

Why a local community

The global community is where people from everywhere meet. A local community is where neighbours trade: it has its own Beans, trades and Commons. On the global community you can see how those work, in an example community marked ๐Ÿ˜๏ธ Local community, but nothing there earns or spends Beans. So a post there says in its description what the person would like in return: free, a swap, or ask them. See "Beans and the global community".

The global community is one community among many. Your own community runs on its own server and never needs it: the global community only helps you find it.

No community near you yet? You can start one: see "Nothing near you", below.

Communities near you

On the global community, the Find your community card on Home shows the communities nearest you. For your first 30 days it stays near the top of Home and can't be removed or moved. After your first 30 days it stays while a request to join is waiting for an answer or you have a watch for a community near you. When a community no longer holds your request, the card says so; tap Got it and the card can be moved or removed again. In the web app, each community on the card is a link to its own page. If it doesn't know where you are, tap Share my area, or or type your town and pick your town. The steps below are for the phone app.

Not in the global community yet? Tap the bean at the top left and, under Your communities, tap Global community, then join it with the account you have: see "More than one community". With no account yet, tap Explore BeanPool worldwide on the app's first screen: see "Joining BeanPool". Or, if you know a community's address, ask it directly: see "Asking with no account yet", below.

A community that hasn't published its address is listed, but it can't be asked from here yet.

Not answering lately

Each community's server tells the BeanPool directory about itself every few hours. When a community's server hasn't done that for more than a day and a half, the community says Not answering lately under its name: in the app, in the web app and on the map at beanpool.org. Its server may just be off for a while. It is still listed, and you can still ask to join: your request reaches it when it answers.

A community whose server stays silent for a week is no longer listed, and comes back when its server is in touch again. A community can also take itself off the list at any time. The list shows only communities that give you somewhere to go: a web address, or a way to contact them.

Asking to join

Your request goes straight to that community, not through the global community, with your name, your words and your picture. Only its members see it. Where the community lets only its admins invite, only its owners and admins see it. A member there can let you in: they tap Invite, and an invite is made that only your account can use.

While you wait, the waiting card on Home shows when you asked (You asked to join {name} on {date}.) and whether your request arrived (Your request arrived.), and the community's own card says You asked to join. No answer yet. Communities usually answer within a few days. You can have one request open with each community, and each community takes only a few requests a day from one internet connection.

If you change your mind while waiting, tap Cancel my request. The request is really withdrawn, and you can ask again after 24 hours.

When an admin or member invites you, you get a notification: A community answered your request. Your phone checks for an answer in the background every 15 minutes when the app isn't open.

If nobody answers within 30 days, the card says This request is no longer open. You can ask again.

If a community can't take your request, the card shows its own words, for example that too many requests came from your network today, or that it isn't taking requests to join right now.

Asking with no account yet

You don't need an account, or the global community, to ask a community you know. On the phone app:

Sending makes your account on this phone: a key, with 12 words that bring it back. Nothing from the BeanPool project is needed, and the request goes only to that community. Your 12 words are shown to you when a community lets you in, as for any new account.

Until a community answers, the app's first screen shows your requests: Waiting for {name}: usually a few days. From there:

When a community says yes, the first screen says {name} said yes. Join now. Tap Join with its name, choose your photo, and write down your 12 words.

When they say yes

The card says A member invited you. Tap Join with the community's name.

You stay a member of the global community, and can switch between them: see "More than one community".

A post someone shared with you

A member of a community can share one of its posts with you outside BeanPool: a link in a chat or a message. It opens that one post, in the app if you have it and in your web browser if not. It shows what the post is, its photos, its price and roughly where it is, and says that a member of that community shared it with you. Names and faces appear only once you join that community.

From there you can Ask to join that community, Get the app, or Look around the global community. If the link says This link has stopped working, the person who shared it stopped it, it ran out after 7 days, or the post is gone: ask them for a new one.

Nothing near you

If you are a member of a local community

People can ask to join your community from the global community, or from the phone app's first screen with your community's address. When someone asks, owners and admins get a notification (Someone asked to join your community.) and a count on Home under Needs you (2 people asked to join). In a community where any member can invite, members who turned on Requests to join under Notification Preferences are notified too, and if nobody answers within 3 days, the count is shown to every member on Home so someone can welcome them.

Tapping the line or the notification opens them in the phone app. Or tap Talk, then People, then Invites: requests are listed under Wants to join, with their name, their words and where they came from. Requests are answered in the phone app: the web app doesn't list them.

Any member can answer, whatever their trust badge, unless the community chose that only its admins invite (Known, under Who may invite in the community server's Settings). Then only its owners and admins see the requests and answer them. A community's admins can turn requests to join off.

The same guide is in the BeanPool app, and works there without a connection: open Settings, then "Help & how it works" under BeanPool. Every other rule, guide and manual is in the Help Centre. Guide version 162.